Dr. Aman Kaur (left), Founder and President of Women in DSO, and Dr. Greg White (right) at their AI Masterclass session during the Dykema DSO Conference, where they served as featured speakers.
PepperPointe CEO Dr. Greg White recently returned from the Dykema DSO Conference in Denver, which has quickly become the premier annual gathering for leaders across dentistry. With more key decision-makers in one place than any other event in the industry, the conference continues to set the tone for where dentistry is headed.
Here are a few of his key takeaways:
1. The Industry’s Biggest Stage
The Dykema DSO Conference has solidified itself as the event of the year for dentistry. Nowhere else do you find such a high concentration of decision-makers and leaders who are shaping the future of dental practices nationwide.
2. Partnerships that Truly Matter
The strongest industry partners recognize this moment as more than networking — they see it as an opportunity to align goals and explore genuine collaboration. Vendors and partners showed up in full force, ready to engage in meaningful conversations about how we can work together for mutually beneficial results.
3. The Pulse of the Industry
Each year, Dykema offers a real-time snapshot of the industry’s priorities. Four years ago, it was all about M&A. Two years ago, the discussion shifted as macroeconomic changes created waves that halted rapid M&A activity and refocused attention on fundamentals like revenue cycle management. This year, AI was the headline theme — though the conversations behind closed doors revealed deeper concerns about sustainability, positioning, and where companies stand now that “the music has stopped.” For some, this represents uncertainty; for others, it’s opportunity.
4. The Difference Between Real Businesses and Fragile Models
Some DSOs are built on solid business principles—focused on efficiency, productivity, team culture, and strong financial discipline. These groups will thrive. Others, built on excessive leverage and unsustainable financing, face much tougher realities. As John Donne wrote, “ask not for whom the bell tolls; it tolls for thee.”
5. Back to Basics
The path forward is clear: success will come from sound strategies, strong cultures, and environments that attract and retain the next generation of dentists. Technology, including AI, will play a role, but only when supported by business fundamentals and a clear vision.
Photo Credit: Women in DSO
Dentistry continues to evolve at a rapid pace, and Dykema provides a unique vantage point to see that change in action. We’re energized by the conversations, the insights, and the opportunities ahead — and we’re already looking forward to next year.